Frequently Asked Questions (FAQ)

. What services do you offer? We provide a wide range of services including procurement, engineering solutions, maintenance, contracting, advanced supplies for metal and construction, lifting and machine parts, industrial and electrical supplies, and oil industry support.

 

2. How can I contact you for support? You can reach us through our "Contact Us" page, where you'll find our email, phone number, and a contact form. Our team is dedicated to responding promptly to all inquiries.

 

3. What is your process for procurement services? Our procurement process involves identifying your needs, sourcing the best suppliers, negotiating contracts, and ensuring timely delivery of high-quality materials at competitive prices.

 

4. Can I get a customized engineering solution for my project? Absolutely! We specialize in providing tailored engineering solutions that meet the specific requirements of your project, ensuring optimal performance and efficiency.

 

5. What are your payment terms? Our standard payment terms include payment 30 days after receipt, technical inspection, and receipt of the electronic invoice via bank check. However, specific terms can be discussed and agreed upon based on the project.

 

6. Do you offer maintenance services? Yes, we offer comprehensive maintenance services to ensure the optimal performance and longevity of your equipment, minimizing downtime and maximizing productivity.

 

7. How do you handle VAT and other taxes? We include VAT applicability as a separate item in our quotations.

 

8. What industries do you support? We support a variety of industries including construction, oil and gas, manufacturing, and more. Our diverse range of services and supplies cater to the unique needs of each industry.

 

9. How can I get a quotation for my project? You can request a quotation by contacting us through our "Contact Us" page. Provide the details of your project, and our team will prepare a comprehensive quotation tailored to your needs.

 

10. What is your approach to quality and safety? We adhere to the highest standards of quality and safety in all our operations. Our commitment to excellence ensures that every project is completed to the highest standards, ensuring safety and reliability.